Live-in Care

Everything you need to know — from expert guides to practical answers.

Live-in care is one of the most personal decisions a family can make. We want you to make it with confidence, clarity, and the right information in your hands. Below you will find three resources we have created specifically for you — whether you are a family exploring your options, a care worker considering a live-in role, or a professional looking for a trustworthy platform to recommend.

2 million

People aged 65+ not getting the care they need

30–50%

Cheaper than a traditional agency through Carer Hub

9 checks

Every Carer Hub live-in worker completes before going live

Choosing live-in care for yourself or a loved one is a significant step. It raises important questions — about cost, safety, what to expect day to day, and how to find the right person. We have set out to answer all of those questions as clearly and honestly as we can.

The resources below are free to read and download. They are written for real families and real care workers — not filled with jargon or designed to sell you something. We believe the best decisions come from the best information. These documents are our contribution to that.

Carer Hub is a platform that connects families directly with vetted, insured live-in care workers — without the agency margins that make traditional care so expensive. We have published these resources because we want you to understand the full picture before you make any decisions — including why the Carer Hub model may not be right for everyone, and what questions to ask any provider you are considering.

Our live-in care resources

Three documents. Everything you need to know. Free to read and download

If you want to understand the landscape before making any decisions, start here. This independently researched white paper draws on government data, sector reports, and published academic research to give a clear and honest picture of where the UK live-in care market stands today — the scale of unmet need, what care actually costs, how the regulatory framework works, and what the next decade is likely to bring.

What’s covered inside:

  • The scale of unmet need: two million people aged 65+ not getting the care they need
  • A detailed cost comparison between live-in care and residential homes in 2025–26
  • The legal framework — CQC registration, the introductory agency exemption, and what it means
  • Working Time Regulations and what they entitle live-in care workers to
  • The workforce challenge — recruitment, retention, and vetting standards
  • Funding routes — Attendance Allowance, NHS Continuing Healthcare, direct payments, and more
  • The future outlook — demographic projections through to 2065
  • Full references and sources throughout

The questions families and care workers most often ask — answered clearly, without jargon. This practical guide covers everything from ‘What exactly is live-in care and is it right for my situation?’ through to ‘What are my legal rights as a care worker?’ and ‘Can I use my direct payments to pay for a Carer Hub carer?’ It is written in plain English and structured so you can find exactly what you need quickly.

What’s covered inside:

  • For families: what live-in care is, who it is suitable for, and how to find the right care worker
  • Cost and funding: realistic 2025–26 figures, Attendance Allowance, NHS CHC, direct payments
  • The evaluation process: what questions to ask a care worker before agreeing a placement
  • Legal responsibilities: what the care organiser is responsible for under the introductory model
  • Employment status: could the care worker become an employee in law?
  • Written agreements: why they matter and what they should cover
  • For care workers: registration, qualifications, rates, rota arrangements, and accommodation rights
  • Safeguarding: what to do if something concerns you

This is our case. We set out honestly — and in detail — how Carer Hub works, what makes us different from a traditional care agency, what we charge and why, and what we believe you should expect from any platform you trust with a decision this important. We also include a direct comparison table benchmarking Carer Hub against other options, so you can make the fairest possible assessment for your family.

What’s covered inside:

  • Why the introductory platform model saves families £20,000–£30,000 per year versus an agency
  • Our nine-point enhanced vetting process for live-in care workers, in full detail
  • The Live-in Care Verified badge — what it means and what it requires
  • Our transparent fee structure — every tier explained, no hidden charges
  • How our template agreements protect both families and care workers
  • Our safeguarding policy and how concerns are escalated
  • A direct comparison: Carer Hub vs. managed agency vs. unassisted private arrangement
  • How to get started — for families and for care workers

Not Sure Where to Start?

Here is our recommendation based on where you are right now.

If you are a family exploring options for the first time

Start with The Current State of Live-In Care in the UK — it gives you the full picture of what live-in care is, what it costs, and how it compares to a care home. Then come back to the FAQ for your specific questions.

Download the Guide to Live-In Care

If you have specific questions and want quick answers

Go straight to the Frequently Asked Questions — it is structured so you can find exactly what you need without reading from cover to cover.

View our FAQs

If you want to understand the Carer Hub model specifically

Read Why Choose Carer Hub for Live-In Care — it is honest about what we offer, what we do not, and how we compare to the alternatives.

Explore the Carer Hub Model

Ready to take the next step?

Whether you are looking for a live-in carer or considering live-in care work, Carer Hub is here to help.

For families

Register to find a vetted live-in care worker for your loved one — free to browse, no obligation.

For care workers

Register to access live-in care opportunities across Merseyside and Greater Manchester.

Have a question before registering? Contact our team: info@carerhub.co.uk

Get in Touch

We’re here to answer your questions and help you find the perfect care solution. Our friendly team is available to discuss your needs and guide you through the process.

Email

Send us your questions anytime info@carerhub.co.uk

Phone

We’re available whenever you need us on 07411 541456

Coverage Area

Serving families across the
United Kingdom